The protection of your personal data is a top priority for us. In the collection, processing, and use of your information, we strictly adhere to the provisions and legal foundations of the **Albanian Law on Protection of Personal Data** (Law No. 9887) and the **General Data Protection Regulation** (GDPR). By using our website and taxi services, you consent to the collection of certain data as described below.
As a user of the website www.taxi24.al, you can generally access our content without providing any personal data. However, if you wish to use specific services (such as our booking estimator, contact forms, or 24/7 dispatch), the processing of personal data becomes a technical necessity to fulfill your request.
At all times, we handle your data (such as name, pickup address, GPS coordinates, and phone number) in compliance with the highest security standards. This Privacy Policy is intended to inform you about the nature, scope, and purpose of the data we process, as well as your rights as a user.
While we implement numerous technical and organizational measures to ensure the most complete protection of data processed through this website, internet-based data transmissions can fundamentally have security gaps. For this reason, every user is free to transmit personal data to us via alternative means, such as by calling our 0800 Freecall number.
Our privacy policy is designed to be transparent for both our local and international customers. To understand the terminology used (such as “Controller,” “Processing,” or “Third Party”), we refer you to the definitions provided in Article 4 of the GDPR and the Albanian Law No. 9887 regarding the protection of personal data.
The controller responsible for data processing is:
Taxi 24 Durrës
Represented by the Management Team
Phone: (0800) – 522 02 02
E-Mail: info@taxi24.al
Internet: www.taxi24.al
Handling of Personal Data
Personal data is information that makes a person identifiable, such as details that can be traced back to an individual. This includes your name, phone number, and location details provided during a booking. Personal data is only collected and utilized by us when legally permitted or when the user consents to the collection. We require your data specifically for:
Your data is never sold or shared with third parties for marketing purposes.
Server Log Files (Non-Personal Data)
Every time you access our website, our provider automatically collects and stores information in “server log files.” This data is non-personal and cannot be traced back to a specific user. This includes:
This data is analyzed solely for statistical purposes to optimize our service and ensure the technical stability of the website.
The Taxi 24 website contains features that allow for quick electronic contact, including our booking buttons and contact forms. If a user provides personal data voluntarily via these channels, it is automatically stored solely for the purpose of processing the request or contacting the person for ride coordination.
The Taxi 24 website uses cookies to enhance user-friendliness. Cookies are small text files stored on your device that allow us to recognize your browser on your next visit (e.g., to remember your preferred language or a previous destination in the trip estimator).
No directly personal data is stored in our cookies. You can set your browser to inform you about the setting of cookies or to block them entirely. However, please note that blocking cookies may limit the functionality of our interactive map and booking tools.
We store personal data only for the period necessary to achieve the purpose of storage (the journey and payment processing) or as required by Albanian tax and transport laws. Once the storage purpose no longer applies or the prescribed storage period expires, personal data is routinely blocked or deleted in accordance with legal requirements.
In accordance with Law No. 9887 and the GDPR, you have the following rights:
To exercise any of these rights, you may contact our team at any time via the email or phone number listed above.
To provide a premium visual experience and the “Curvy Path” route explorer, this site uses external scripts:
a) Google Fonts: To display our custom typography.
b) Leaflet/CartoDB: To provide the interactive map functionality.
These services may process your IP address to deliver the map tiles and fonts to your browser.
